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Tell us the vertical, the states your agents are licensed in, and how many leads a day your floor can genuinely work. We wire up delivery, send test leads through your endpoint so the mapping is proven before money moves, then start at a small daily cap and raise it once your own numbers say the program works. There is no platform fee and no monthly minimum to start.

Compare the payload you received against the field mapping agreed at onboarding. The most common cause is a mapping change on your side, such as a renamed CRM field, that nobody told the integration about. Send us the lead id and the raw body you received and we will tell you exactly what we sent and when. The field list is in the documentation under lead record fields.

No. Failed deliveries are retried with backoff, and a lead that still cannot be delivered after the retry schedule is held rather than discarded. You are not billed for a lead we could not deliver. If your endpoint is going to be down on purpose, pause the program instead, because leads delivered into a system nobody is watching still age.

Five things run before delivery: phone validation, duplicate suppression across programs and time, licensing geography down to the county, age and product fit, and any disqualifiers you added. A record that fails one of them is never delivered and is never billed. If a filter is too tight for your desk, it is a setting rather than a policy, so ask us to loosen it.

Email contact@solvedmarket.ing with the lead id. Consent is captured at the form and stored with the lead: the exact disclosure language the prospect saw, the timestamp, the IP address, and the page. We produce the stored record rather than a summary of it, which is the entire reason it is captured at acquisition instead of reconstructed afterward.

The criteria are written down before you buy rather than negotiated after, and they are in your program agreement and in the documentation. Submit inside the stated window with the lead id and the reason and the review is fast. A pattern across several leads on one program matters more than any single record, because the right fix is usually a filter change rather than a credit.

Yes. Short-staffed week, a holiday, a training day, or a desk that is behind on its callbacks are all good reasons to pause. Tell us and delivery stops; tell us again and it resumes. Pausing is better for both of us than delivering leads into a floor that cannot dial them, because unworked leads look like bad leads in your reporting.

Email contact@solvedmarket.ing for anything about a program, a lead, or an integration, or call +1 (866) 415-6192 when delivery is stopped and you need it moving. Accounts have a named contact rather than a shared ticket queue, and first response is within one business day.